·How can I place an order?

Browse our products, select your preferred item, add it to your cart and proceed to checkout.

·Do you offer Cash on Delivery?

Cash on Delivery is available on eligible products and locations. Availability will be shown during checkout.

·How long will my order take to arrive?

Delivery times vary depending on your location and the product. Estimated delivery information will be provided during the ordering process.

·How can I track my order?

Once your order has been shipped, you can use our Track Your Order option with the tracking information provided to you.

·Can I cancel or return my order?

Orders can be cancelled or returned where eligible under our Returns & Refunds Policy. Please review the policy for the applicable conditions.

·What if I receive a damaged or incorrect product?

Please contact VÉLORA as soon as possible with your order details and photographs of the issue so we can assist you.

·How can I contact VÉLORA?

Visit our Contact VÉLORA page or e-mail us at parshantsha321@gmail.com and send us your query. Our team will get back to you as soon as possible.