Terms of service

Welcome to VÉLORA. By accessing or purchasing from our website, you agree to the following Terms of Service.
1. General
VÉLORA provides products for online purchase through our website. We reserve the right to update product information, prices, availability, and these terms when necessary.

2. Products & Pricing
We make reasonable efforts to display product descriptions, images, and prices accurately. However, minor differences in colour or appearance may occur due to lighting, photography, or your device's display.
All prices displayed on our website are in Indian Rupees (₹) unless stated otherwise.

3. Orders
Once you place an order, you will receive an order confirmation. We reserve the right to cancel or refuse an order in cases such as incorrect pricing, product unavailability, suspected fraudulent activity, or incorrect customer information.

4. Payments
We accept the payment methods displayed at checkout. For Cash on Delivery (COD) orders, the order may be subject to verification before dispatch.

5. Shipping & Delivery
Orders are shipped to the address provided by the customer during checkout. Delivery times may vary depending on the location, courier service, weather, holidays, or other circumstances beyond our control.
Customers are responsible for providing a correct and complete delivery address and contact information.

6. Returns & Refunds
Returns and refunds are subject to our Refund Policy. Please read our Refund Policy before placing an order.

7. Customer Responsibility
Customers agree not to misuse our website, place fraudulent orders, provide false information, or attempt to interfere with the operation or security of our website.

8. Intellectual Property
All content on the VÉLORA website, including logos, images, product descriptions, graphics, and text, belongs to VÉLORA or its respective owners and may not be copied or used without permission.

9. Changes to These Terms
We may update these Terms of Service from time to time. Any changes will be posted on this page with an updated date.

10. Contact Us
If you have questions regarding these Terms of Service, please contact us:
VÉLORA
Email: parshantsha321@gmail.com
Instagram: @velora.lifestyle._
By using our website or placing an order, you acknowledge that you have read and agreed to these Terms of Service.